Welcome to iBID. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our auction platform.
1. Information We Collect
In order to provide a secure and transparent auction environment, we collect the following personal information when you register an account or participate in auctions:
- Full Name: Required to verify your identity and ensure auction integrity.
- Phone Number: Used for account security, OTP verification, and urgent auction notifications.
- Physical Address: Necessary for logistical purposes related to physical item auctions and administrative records.
- Authentication Data: Encrypted passwords and temporary security codes (OTP) used for login and transaction validation.
2. How We Use Your Information
We process your data primarily to facilitate a functional bidding experience. Specifically, your data is used for:
- Auction Management: Validating your bids, monitoring auction progress, and determining the winning bidder.
- Real-time Notifications: Sending alerts when you are outbid, when an auction is ending, or when you have won an item.
- Communication: Contacting you regarding your account status, policy updates, or operational issues.
- Verification: Confirming your identity during the bidding process to prevent fraudulent activity.
3. Data Security
Security is at the heart of iBID. We implement robust technical and organizational measures to protect your data:
- Password Protection: All passwords are hashed using industry-standard encryption algorithms before being stored in our database.
- OTP Verification: Sensitive actions, such as login or account modification, require One-Time Password (OTP) verification sent to your registered mobile device.
- Access Control: Personal information is only accessible by authorized personnel who require the data to perform their duties.
- Regular Audits: We periodically review our security practices to ensure protection against unauthorized access or data breaches.
4. Your Rights
As a user of iBID, you maintain control over your personal data. You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your account and associated personal data (subject to legal or administrative retention requirements for ongoing auctions).
- Opt-out of non-essential marketing notifications.
5. Third-Party Services
iBID currently operates as a cash-on-delivery or cash-only platform for final transactions. Consequently:
- We do not store credit card or bank account details on our servers.
- We may use third-party service providers for infrastructure (e.g., cloud hosting) or SMS delivery for OTP verification. These providers are contractually obligated to protect your data.
- Links to external sites within the app are not governed by this policy; we encourage you to read the privacy statements of any third-party services you visit.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us using the information below:
- Email: [email protected]
- Phone: 075012345678